The Life Change People have trained groups of professionals all over the world from the UK to South East Asia. Training has been part of our core business for over 20 years and we have facilitated training days for groups as diverse as medical doctors in South East England, to hotel reception staff in South East Asia.
Please note that most of our training can be offered on an individual basis and also online. Training is usually offered on either a full or half day basis but can be tailored to meet your needs.
Our current list of training includes:
Dealing with Resistant and Hostile Customers
In any profession where you are dealing with people on a regular basis dealing effectively with resistant and hostile customers is essential. This popular training will enable participants to:
• Understand what resistant behaviour is and how it becomes manifest.
• Identify the different types of resistant behaviour and appropriate responses.
• Learn and practice effective ways to cope with challenging and resistant behaviour.
• Develop new ways to cope with challenging and resistant behaviour.
• Strategies to cope with the unforeseen.
Decrease Stress and Anxiety and Increase Self Esteem
Learn a range of effective strategies to decrease stress and anxiety and at the same time learn how self esteem works and how to quickly and effectively increase it. This is essential training for everyone. Learners will:
• Understand how stress and anxiety are created and what feeds them.
• Identify signs of stress and anxiety.
• Understand what self esteem is and how stress and anxiety work against it.
• Identify and develop new ways to increase self esteem.
• Learn strategies and techniques to maximise self esteem on a longer term basis.
Increase Motivation
From self motivation to motivating people in the workplace, this is an invaluable training day that explains everything about motivation. All good businesses and organisations are characterised by very high levels of motivation. Participants will:
• Understand what motivation is and how it works.
• What works against motivation.
• The phases of motivation.
• The interplay and relationship between individual and group motivation.
• How to motivate yourself and others.
• How to stay motivated.
Promoting Emotional Intelligence
All successful organisations and businesses have a high proportion of staff who have high Emotional Intelligence. Emotional Intelligence is fundamental to success on all levels. Participants will:
• Understand what emotional intelligence is and how it effects all day to day interactions.
• How Emotional Intelligence works and how we can increase it.
• Identify threats and weaknesses to Emotional Intelligence.
• How to promote and sustain Emotional Intelligence on a long term basis.
• How to translate strong Emotional Intelligence into results.
Motivational Interviewing
Alex Gunn was one of the first qualified professional MI Trainers in the UK, having trained with the originators of this revolutionary, and highly successful new counselling style back in the early 1990’s.
Alex can offer either a short introduction, the standard Practitioner’s Basic Training or the Advanced Level Training.
How To Manage an Increasingly Complex and Stressful World
Life is often difficult, complex and stressful. The most successful people and businesses find a way to achieve a healthy balance between the various demands placed upon us in an ever changing and complex world. In this training participants will:
• Identify what our complex new world looks like.
• Identify the stresses and negative factors which we are dealing with and how they impact us.
• Learn effective ways to cope with these new stresses and demands.
• Identify how our decision making process is affected.
• Learn effective ways to achieve healthy lifestyle balance and to restore wellbeing.
Online and Individual Training
As well as group training we also offer individual training, both in person and online on a range of specific health behaviour changes. These include:
• Cut Down Drinking
• Stop Smoking
• Deliver Great Presentations
• Pass Exams Without Anxiety
• Take Control of Your Body and Your Life
• Improve Your Relationship
Contact us now to get latest prices and more details on any of our training.